The speed of your proxy connection can depend on a variety of factors, including your local network bandwidth, your geotargeting settings, the volume of traffic, any third-party software you’re using, the speed of that software’s servers, etc. Our goal is to ensure maximum reliability and stability by constantly monitoring the speeds of all IP addresses you’re connected to. To mitigate any external risks, follow these best practices:
- Connect to another port (e.g. switch from 9000 to 9001) to get access to a new proxy using the same filter.
- Change your targeting settings in the SOAX dashboard and try connecting from another location. Some geographic locations can slow down your proxy connection.
- Broaden your targeting settings by removing city- or ISP-level targeting. Choose a single country or All Geo instead.
- Check your internet connection and make sure that it’s up and running. Go to the webpage you need to access and make sure it’s loading fast enough without proxies.
- Wait until the automatic rotation kicks in.
There are a couple of additional settings available for every SOAX subscription plan which may either directly or indirectly affect the speed of your proxy connection:
- Max Latency allows you to set up the maximum allowed response time for every IP address provided within your plan.
- Min Speed allows you to set up the minimum speed for every IP address.
You can contact our support team via live chat to configure one of these settings.
Note, however, that when one of these settings is enabled, some IPs will be automatically cut out from the proxy pool as they won’t be matching the maximum latency/minimum speed profile. With that, these two settings work best only when combined with a densely-populated target location. You can check how many IPs are online in a given country by opening the Online section on the left side of the dashboard.