Depending on your needs or your software requirements you may use one of two possible connection methods SOAX offers:
- authorization by login/password, unique for each targeting group;
- authorization via IP of the gateway.

When using the second connection method it is important to consider the bound IP to the package, which should be unique for this specific package. In case the same IP is bound with some other packages/accounts while you are using authorization by IP connection method there can be a conflict of bound IP. As a result, you can face issues with a connection that occurs due to the conflict of IP bound.

IMPORTANT: one IP can be aligned to only one package, in case authorization by IP is being used as a connection method.

In case of any questions, please feel free to reach out to the Customer Support team at

Did this answer your question?